Internet

FMTC Tips and Tricks - Solving Modem Problems

Modem Troubles
Some modems work better with FMTC Internet Service than others do. We recommend you use a good hardware-controlled faxmodem for the best results. Some of the modems that don't work well include: Winmodems, Micromodems, and Audio/Modem Risers. If you notice a lot of dropped connections or problems establishing a connection at all, you might need a modem string to help your modem speak the same language as ours.

Windows 95/98/Me Modem String instructions
To add a modem string to your modem, go into your control panel via start>settings>control panel and then double click on 'modems'. In the modems properties, there is a button on the right side of the window that says 'properties'. Click that button and then choose the 'connections' tab up at the top of the next window. Here, click on the 'advanced' button at the bottom right side. On the next window that appears you'll see a field here that says 'Extra Settings'. Type the modem string in this field and then make sure to click 'okay' all the way back to the modem properties. On the last window, there will only be a 'close' button at the bottom of it.

Windows XP/2000 Modem String instructions
If you have Windows XP or 2000, get into your control panel via the start button. In the control panel open up the 'Phone and Modem Options'. Choose the 'modem' tab at the top of this window and then click on 'properties' down at the bottom. In the new window, click on the 'advanced' tab at the top and you can enter the modem string into the provided field here that says 'extra initialization commands'.

Here are a few of the modem strings that we've noticed work best for certain modems:
US Robotics V.92 External: +PIG=1
US Robotics 56K Win Internal: AT&FS13=64S32=34&K0
Lucent WinModem (or LT Winmodem): AT&FX-v90=1S38=0S28=1
HSP 56K Micromodem: AT+MS=V34
Conexant HSF/HCF 56K: AT+MS=V34
MSP 5900/5800U (in Micron computers): AT+MS=V34