Local & Long Distance

Enhanced Calling Features - Automatic Call Back

How to use:

When you hear a busy signal, press and release the "switchhook". Listen for a special tone.
If you've already hung up, lift the handset and listen for a normal dial tone.
Press *66. (On a rotary phone, dial 1166.)
If the line is still busy, hang up. Your phone will check the number for up to 30 minutes.
A special callback ring alerts you if the line becomes free (some phones ring normally).
Lift the handset to automatically place the call.

To cancel your Callback request:

Depress the "switchhook" and release. Listen for a special dial tone.
If you've already hung up, lift the handset and listen for a normal dial tone.
Press *86. (On a rotary phone, dial 1186.)
Listen for the confirmation tone or announcement. Hang up.

Note: To start the 30-minute clock, repeat steps 1-4 under "How to use." Automatic Callback can check as many as 31 busy lines at once for you.

To know which call is being completed, you must subscribe to Calling Number Service. Does not work on 800 numbers, 900 numbers, numbers outside the specified service area, or on lines where Call Forward and some other call services have been activated.

The "switchhook" is the button the handset pushes down when you hang up the phone. Some telephones have a Link or Flash key you can press instead.